Cross-Platform Sentiment Analytics for Unified Customer Feedback in Digital Business Environments (Samuel Augustine Umezurike, Onyinye Gift Ejike, Bisayo Oluwatosin Otokiti, Omolola Temitope Kufile, Oluwatolani Vivian Akinrinoye, & Abiodun Yusuf Onifade, Trans.). (2025). International Journal of Scientific Research in Science and Technology, 12(3), 1224-1235. https://doi.org/10.32628/IJSRST25123133